Returns & Exchanges Policy

At CasaMia by Dicsa, we want you to be completely satisfied with your home decor and furniture purchases. If an item doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account portal or contact our customer care team with your order number and the items you wish to return.

2

Prepare the Package

Carefully repackage the items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

3

Schedule a Pickup

Affix the provided prepaid shipping label to your package and drop it off at a designated carrier location or schedule a home collection for larger furniture pieces.

4

Receive Your Refund

Once our quality control team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing